HomeFixzy Terms and Conditions

1. Definitions

'HomeFixzy,' 'we,' 'our,' or 'us' refers to HomeFixzy LLC. The term 'you,' 'your,' 'the client,' or 'user' refers to the user of our services or viewer of our website.

2. Website Usage

• The content of this website is for explaining our home services and is subject to change without notice.
• We use cookies to monitor browsing preferences. Allowing cookies means personal information may be stored by us.
• All website materials are owned by or licensed to us, including design, graphics, and appearance. Reproduction is prohibited.
• External links are provided for convenience; we're not responsible for their content accuracy.

3. Service Agreement

• HomeFixzy acts as a platform connecting you with verified home service professionals.
• We reserve the right to modify these terms at any time. Continued use constitutes acceptance.
• No partnership or agency is created through these Terms.

4. Our Services

HomeFixzy provides a platform for booking various home services including but not limited to:

• Handyman services
• AC repair & installation
• Painting services
• Home appliances repair
• Water tank cleaning

5. Pricing and Payments

• Service fees are non-refundable unless there's a company-caused violation.
• We may update pricing by posting changes on our website with 10 days' notice (except for temporary promotions).
• Payment methods include credit cards (Visa/Mastercard) and cash in AED.
• Credit card pre-authorization may be required prior to service.

6. Service Professionals

• We verify service professionals through background checks but users should exercise normal caution.
• HomeFixzy isn't liable for unlawful acts by service professionals.
• Clients agree to hold HomeFixzy harmless for damages or missing items during/after service.

7. Cancellations

• Cancellations require minimum 6 hours notice in writing to support@homefixzy.com
• Late cancellations may incur up to AED 100 administrative fee.

8. Quality Assurance

We conduct quality checks through:

• Unannounced visits to verify proper service execution
• On-site inspections during service
• Follow-up calls after service completion

9. Reporting Issues

• Damaged items: Report within 24 hours
• Missing/stolen items: Report within 48 hours

10. General

• Users must be 18+ to transact on our website.
• These Terms are governed by UAE laws.
• We may communicate via WhatsApp, SMS, email for confirmations and updates.
• Refunds are processed through original payment method.